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Glimpo

Privacy Policy

Last updated 21 October 2026

Glimpo is built so that we never need to see your footage. This policy explains what stays with you, the limited personal data we do process, why, who helps us, and your rights. It applies to the Glimpo apps, the Glimpo hub, the glimpo.si website and our support and billing services.

The data fiduciary (controller) is Trill Brands LLP (LLPIN AAV-7834), C 1/280, Chiranjeev Vihar, Ghaziabad, Uttar Pradesh 201002, India, which operates Glimpo. Contact us at support@glimpo.si.

1. Your video stays yours

2. Glimpses and Blind Relay (optional)

3. Crash reports and diagnostics

Glimpo sends crash reports and anonymous diagnostics so we can fix problems fast. This is on by default for every copy of Glimpo: the phone and web apps, the desktop app and every hub, whether or not you have an account. You can turn it off at any time.

The beta

While Glimpo is in beta, downloading it from glimpo.si means joining the beta: you give your email and confirm it with a code. If you also agree to beta diagnostics, the diagnostics from your apps and hubs are linked to your beta account, so we can follow up on problems and thank our most helpful testers. You can withdraw that at any time with Leave beta on your account page; the diagnostics linked to you are then deleted within a day, and your installs go back to sending anonymously unless you turn them off.

4. Personal data we process

5. Why we process it

We process personal data to provide the service you asked for (performance of contract), to meet legal, tax and accounting obligations, for our legitimate interests in securing and improving Glimpo, fixing crashes (anonymous crash reports and diagnostics, which you can turn off) and preventing fraud, and with your consent for linking diagnostics to your beta account, marketing emails and optional features like Blind Relay. Where we rely on consent, you can withdraw it at any time.

6. Who we share it with

We don’t sell your personal data or use it for advertising. We share it only with service providers that process it for us under contract, and only as needed:

We may also disclose data where required by law or a valid legal order, to protect the rights and safety of users or others, or as part of a merger or sale of our business, in which case this policy will continue to apply.

7. International transfers

Our providers may process data outside your country, including in the United States, the European Union and India. Where required, we rely on appropriate safeguards such as standard contractual clauses.

8. Retention

Footage retention is controlled by you in the app (by default, continuous recordings 7 days, events 30 days, starred clips until you delete them). Website visit totals are kept; the daily value used to count visitors is deleted after a day. Crash reports are kept for up to 90 days. Diagnostics are kept for 90 days (error details and log lines for 30 days), totals that don't identify anyone are kept, and diagnostics linked to your beta account are deleted when you withdraw consent, ask us, or delete your account. We keep account and support records while you have an account and for up to 2 years after your last activity, waitlist entries until you unsubscribe or ask us to delete them, and invoice and transaction records for as long as tax law requires (in India, generally 8 years).

9. Security

We use end-to-end encryption, least-privilege access, encrypted transport (TLS) and regular security review. No system is completely secure. If we become aware of a personal data breach affecting you, we will notify you and the relevant authorities as the law requires.

10. Your rights

To stop crash reports and diagnostics, turn them off in Settings → Privacy & security. To delete diagnostics linked to your beta account, use Leave beta on the billing page or email us; we delete everything linked to your account. Anonymous reports can't be traced back to you, so we can't pick yours out, but they are deleted after 90 days. Website visits are only kept as totals that no one can be picked out of, so there is nothing personal to delete.

Depending on where you live (for example under India’s Digital Personal Data Protection Act 2023, the GDPR or US state laws), you can ask to access, correct, update, export or delete your personal data, withdraw consent, object to or restrict processing, and nominate someone to exercise your rights on your behalf. Email support@glimpo.si from your account email; we respond within 30 days. You can also complain to your data protection authority. To delete your Glimpo account and the personal data tied to it yourself, sign in at glimpo.si/account/delete; it takes effect at once (invoice and transaction records stay for as long as tax law requires, as in section 8).

11. Cookies

Our website uses only strictly necessary cookies, such as the secure session cookie that keeps you signed in to support. We do not use advertising or cross-site tracking cookies, or any third-party analytics. The visit counting described in section 4 uses no cookies or local storage and respects Do Not Track and Global Privacy Control.

12. Children

Glimpo is not directed at children under 18, and we do not knowingly collect their personal data. If you believe a child has given us personal data, contact us and we will delete it.

13. Recording others

You decide what your cameras record and are responsible for complying with local privacy, surveillance and consent laws, as described in our Terms of Service.

14. Grievance Officer

In line with the Information Technology Act 2000 and the DPDP Act 2023, our Grievance Officer is Abhishek Pandey, Designated Partner, Trill Brands LLP, 677, 27th Main Road, Sector 1, HSR Layout, Bengaluru, Karnataka 560102, India. Email: support@glimpo.si. We acknowledge grievances within 48 hours and aim to resolve them within 30 days.

15. Changes

We will post updates here with a new date and notify you in the app or by email of material changes before they take effect.

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